Shopping Notice

1) Our store is an online store, we do not have any physical store

 

2) For most of the products shown, we do not carry inventory on hand. We purchase merchandises for customers once an order is placed . Full payment is required for placing orders. We cannot 100% guarantee stock availability in Japan and can be successfully purchased. In case of out of stock, we will arrange a refund asap or contact customers for order amendments. For Ready-To-Ship products, please check out our 【In-Stock】 page.

 

3) The website supports shipping to Hong Kong / Macau / Taiwan / South Korea / USA / UK / New Zealand / Singapore Australia / Canada / Indonesia / France / Thailand and Malaysia. For other regions, orders must be placed through channels other than the website, please contact us for inquiries

 

4) Local orders（Hong Kong & Macau）：The price includes the cost and tax of goods shipped by airmail from Japan. Local postage after arriving in Hong Kong will be calculated separately.

International orders (Areas outside Hong Kong & Macau): Orders will be sent by tracked airmail, subject to additional international shipping charges, which are calculated based on the volume and weight of the package.
Except for the below types of orders, customers are required to pay for shipping charges after the goods are ready. If you have any concerns, please contact us for a shipping quote BEFORE placing an order.

-US orders after May 9, 2024
-UK orders after May 15, 2024

 

5) We will process your orders once an order is placed. Unless the product is out of stock, orders cannot be changed or canceled. Please confirm the order details before placing an order

 

6) If the customer chooses a payment channel that is not directly completed on the website, please complete payment within two days after placing the order, and provide a screenshot or bank transfer slip for confirmation. If the payment is not confirmed within two days, the order will be automatically canceled.

 

7) Items in different orders will not be automatically consolidated for shipment. If you want to combine shipments, please fill in the remarks when placing the order and let us know the order number that needs to be shipped together [Shopping Cart Step 1 > Order Special Instructions]

 

8) About membership rewards

  • Register as a member of our store, you can participate in the member reward program, and earn points when shopping
  • Please keep logging in when shopping, otherwise you will not be able to enjoy member rewards and earn points (no reissue)
  • Member rewards are not applicable to orders placed outside the website, such as WhatsApp / Instagram / Facebook

 

9) Product color may slightly vary due to photographic lighting sources or your monitor settings. Customers who have very strict standards for color difference, please consider carefully before ordering

 

10) Due to the limited storage space, after the goods arrive in Hong Kong, please pick up within 60 days (calculated from the first arrival notice). If we receive no contact from you, it will be regarded as abandoning the goods and no refund will be provided

 

11) We can order Japan goods other than those on our store, welcome to send us the URL of the goods, pictures, etc. for quotation

 

12) Our store also provides Mercari or Yahoo Auctions shopping service, please contact us for more details. Please note that most of these items are sold by individual sellers, which includes second-hand items. We cannot determine or guarantee the quality. Before purchasing, please read the seller's descriptions and pictures carefully. If there is any problem concerning quality, we will not be responsible, thank you for your understanding.